I wouldn. Virgin Media’s Child Safe lets the account holder block websites they consider inappropriate for children. on 18-01-2023 20:59. Hit the “Manage WebSafe” button. Whilst waiting for the forum team consider trying the following: when changes fail to save press Ctrl + Shift + R to reload page and confirm current state of Web Safe. We would like to show you a description here but the site won’t allow us. When clicking on the Websafe - Manage settings buttons it just takes you back to the home page and says "Somethings's gone wrong". use a third-party router with your Hub in modem mode or, if already in modem mode, use in non-modem mod. Staying safe online with Virgin Media Web Safe. @ntlworld. 67. This is a fast and very easy trick that can work even if you're not a Virgi. The computers and devices you wish to authorise are set up so that. 9. com. I have disabled the Virgin Media Websafe Settings (Virus Safe I left on but I disabled Child Safe). Virgin Media Mail. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. 1) I thought the results wouldnt show but they did. Tags (1) Tags: WebSafe. If you haven’t changed your password, the default one is placed on the bottom of the router. To recover your email address we need your account number, area reference and date of birth. Hi Erin, have you checked your websafe settings? ^AB. virginmedia. At least 30Mbps download speeds in every room or £100 one-off credit. We would like to show you a description here but the site won’t allow us. These are two settings — Virus Safe and Child Safe. As an ebay seller, we cannotVirgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband. If you want to prevent someone else, or your child from changing your parental control settings, you can create a passcode. The Virgin Media Connect app is the control unit for your WiFi that helps keep you connected, and it’s available to anyone with a Hub 3, 4, 5 or Hub 5X. Smart Home help. Doesn't work in Igconito, Chrome Browser, Edge or Safari. Click: Settings. Try computers with Cisco’s OpenDNS using 208. WiFi hotspots. Virgin Fibre Areas only. Select each tab you want restricted to on. 0345 6000 789 * from your child’s phone to turn on parental controls. 100. If you express your Web Safe preference a VM Team member will pick this up and attempt to correct the situation on the back end systems. Switch on Child Safe. Any website unsuitable for children is blocked by default. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. Virgin Media Web Safe comes free with any Virgin Media broadband package and provides wifi-level protection for all devices connected to your router. Please enter your email. It’s easy to customise by clicking on the Categories, Websites or Set timer filters. 159 will never call you directly, but you can trust 159 to always put you through on request to your bank. Alex Smart. We did scan the - 5320371In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. We would like to show you a description here but the site won’t allow us. How to Switch Off Virgin Media’s Web Safe and make Unblockr accessible via the ISP Follow the steps below to. This is what I tried to enter. g Snapchat, Google, EE, Sky. I have effectively worked around this in a similar way. Virgin Media Internet Security is an award-winning antivirus software that offers customers safe browsing without the threat of viruses, malware, phishing and other dangers. this is also happening with me, also on Virgin Media WiFi Reply Danakin998. Lee_R. MIGHT HAVE SOLVED I would appreciate your thoughts if this may be the cause. @virginmedia. virgin. If you're still having issues changing your settings, please let us know. 4. Being honest helpful and constructive virgin media are the worst company I have ever had to deal with in 30 years of business, put in at least a myriad of customer service rather than just billing teams to rip people off and the most constructive feedback I can offer is either shut the company down or sell on to someone else who cares. Open any browser and, in the address bar, type Virgin Media IP address — 192. I censored my connection information but you can follow these guidelines easily in min. To enable or disable each level of protection toggle 'Turn Off' or 'Turn On' and click apply. If VM block your own server, then maybe it's on a blocklist of known spam IPs, meaning your own VM IP is listed as bad. Best VPNs for Virgin Media. 0 for any website I want to block. try going to if Web Safe is on this site should be blocked. Web Safe consists of Virus Safe and Child Safe. 1%, had information included relating to our Report a Site form. We would like to show you a description here but the site won’t allow us. If you can't figure it out, maybe you aren't ready for unfiltered internet access just yet. Contact the site operator for further help. Changing network settings to use any Public DNS should re-gain full. So you can kick back and enjoy yourself, knowing somebody’s got your. These are two settings — Virus Safe and Child Safe. Virgin Media Internet Security works even when you’re out and about – keeping your devices protected even when you’re not connected to our network. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off. Please look out for the purple envelope. Introducing the My Virgin Media app . I've rebooted router and restarted devices but nothing helps. Hi, I've seen this problem mentioned so many times but nobody's 'fixes' work. 29 minutes ago. . Hi 用心棒. I am a Virgin Media customer and I have tried to install FS but failed. Customers first started reporting problems on Monday, 19 June. 0 Kudos. The advantage of an ISP. 4. If the AS Name does not contain Virgin Media then: if Hub is in modem mode and third party router is used then configure router to use Virgin Media. Web Safe is not automatically turned on for customers who joined before this date. £8p/m extra or included with Gig1 or Volt. Need to contact Virgin Media Customer Services? Call: 0345 454 1111 WhatsApp: 07305327112. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Head to the “My Apps” section and select “Parental Controls” with Virgin Media WebSafe. A Virgin Media spokesman said: “Out of the approximate 900,000 people affected by this database incident, 1,100, or 0. Also check the dns settings of your vpn while you're there. Free Virgin Media Hub 5 Wi-Fi router. 296. Hi timcollier1965 Thanks for posting and welcome back to the community. All fine with these devices if I use mobile data so it’s defo something to do with the Wi-Fi. 1. It seems to be a common problem that websafe and child safe cannot be turned off which is why im here! I also cannot contact virgin media any other way except phone call which i dont have time for so please can someone fix webchat and alao help me with turning off websafe and childsafe as my broadband is. My Virgin Media, making managing your account easier with all your information in one place. My Virgin Media makes managing your account easier with all your information in one place. on 10-02-2023 18:14 Hi all. in/myVM . @Tudor wrote: In the second picture, two posts back, ‘static’ is ticked for the IP address, this is totally wrong for VM, it must be ‘DHCP’. Try computers with Cisco’s OpenDNS using 208. Hello, I moved home so I got a new virgin media plan, I turned off the parental controls on web safe but still I can't access to some websites like reddit, the national lottery or even some sites with adult content, I have just double checked that they were off but it doesn't seem to change anything. Learn how you can change Web Safe settings to turn Child. I have been trying to turn on child safe for the last few weeks, but just get the message. Any website unsuitable for children is blocked by default. 255. 222. Virgin Media is a big firm and that makes it a hot target for hackers. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. Virgin Media takes online safety seriously. There, you get to choose whether Child Safe and Virus Safe are on or off. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. Refer a friend . "It's broadband and before you send me of on another hair-pulling-out round of useless checks where I uninstall everything on my computer and losing vital information along the way it looks like the problem (after making a seriously angry call to your help line after not even being able to make a formal complaint about this) AND my landline. Go to Account settings, then Account details b. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. Customer since 1993. . uk. Available with M50 broadband or faster. Any attempt bounces me back to my account page. We would like to show you a description here but the site won’t allow us. For more tips on how to keep your kids safe online, visit Internet Matters. you have confirmed that Virgin Media's DNS is being used via the AS Name shown by 1. More than nine in ten parents of 5-15s who use parental control software consider it useful ¹. Learn how you can change Web Safe settings to turn Child Safe off. 67. Thanks to a 2013 agreement, TalkTalk, BT, Sky and Virgin Media all now offer parental control software within their broadband services. I have WebSafe ChildSafe enabled, and use it to block websites (including roblox. g. 0 Kudos. You can use our internet security on as many devices as you want and pay nothing for the first 3 months of protection. Web safe was working fine. run the Standard test and confirm the Hostname. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Sign in Virgin Mobile Account Sign in My Virgin Media Expanding our network Help Visit our business site Broadband Deals Broadband Deals. For best protection, we recommend using Virgin Media Internet Security and Web Safe. That’s why we offer all our customers award-winning Virgin Media Internet Security powered by F-Secure on unlimited devices. At the time of writing (June 2023), an entry level M50 broadband deal is £38 per month for 18 months. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. com. Virus SafeVirgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. You can also call 202 from your O2 phone or ring 0800 902 0217 * from a landline. Registration is fast, simple and absolutely free so please join our community today. Here you’ll find all the help you need for Virgin Media related problems and issues. Available with M50 broadband or faster. When I got the Manage Websafe Settings I get the virgin - 5135652 - 2Options. 220. com is accessible to all other network provider except Virgin media. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. WiFi Max. 789 free from your Virgin Mobile phone or 0345 600 0789* from any other phone line. Learn how you can change Web Safe settings to turn Chi. Web Safe works via Virgin Media's DNS and to confirm if that is the case go to and confirm the reported AS Name is Virgin Media. Open a Web browser (e. 0 Kudos. CyberGhost VPN – Tools optimized to fix Virgin Media VPN issues. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Here you’ll find all the help you need for Virgin Media related problems and issues. net Email address stopped working and been locked out for 5 days in Email a month ago Constant T3 Timeouts in Networking and WiFi 11-09-2023 Weird dropouts every 30 minutes in Networking and WiFi 16-01-2023 Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. 67. . Up to 3 WiFi Pods if needed. 8) and this will bypass the websafe filter. To help protect against online threats, all Virgin customers can get Virgin Media Internet Security for all the family’s smartphones, tablets, or computers. Virgin is still working on a more flexible system. com 194. Move message to Spam folder (default) Flag a message as. Forgot your email address ? If you’re not using your own device, read our help on private browsing before you sign in. And finally, you can add timing restrictions. To disable Virgin Web Safe and access sites and services blocked by it: Sign in to Virgin Media. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Virgin Media pricing. . What is the websafe option on Virgin Media? Controls & Settings guide Virgin Media Web Safe allows you to restrict certain types of websites on all devices connected to your home broadband with parental controls. These are two settings — Virus Safe and Child Safe. Same problem from either the phone app or web-site. They tried DHCP it don't work so I wanted to see if with the hub in router mode with the Mesh as static IP would work. 9. Go to My Apps. Learn how to use Virgin Media Internet Security, a powerful and award-winning security software that protects your devices from viruses and malware. 0. Over 400 servers in the UK and over 5,500 worldwide. Learn how you can change Web Safe settings to turn Chi. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. It’s important to remember that Web Safe protects all your devices connected via your router, whereas anti-virus software only protects the device it’s installed on. not very safe!! nobile Posts: 574 Forumite. To deactivate Virgin Media Parental Controls select ’DEACTIVATE’. Hello Graham, I don't know if it is connected but I'm haveing trouble accessing the LEMB threads even loved in. A new secure password will be generated for you. and they all return the same result: ⋮ Non-authoritative answer: Name: protonvpn. I can look into doing this for you, I will send you a PM. on 13-02-2023 08:44. The. An extremely fast, security-focused VPN that supports more than a dozen router firmwares. Virgin Media takes online safety seriously. Solved: Hi, I can't seem to turn on Web Safe. Once you leave your house you won’t be protected by Web Safe, although Virgin Mobile does include parental control options. NordVPN – Extensive server network. You need to disable it in the actual Virgin Media account settings on their. Options. 0345 6000 789 * from your child’s phone to turn on parental controls. My website is clean and free of any viruses and malwares. Up to 3 WiFi Pods if needed. 1 or whatever else you like. 10. 0. Try both Mac and Windows. The service is headquartered in Bucharest, Romania, and is subject to its jurisdiction only. I've been trying for many days to turn off web safe but it is impossible, when I click on manage web settings I'm taken to a page that - 5360412. Virgin Media: WebSafe. 8. Subnet prefix length 255. Click: Settings. It's part of a suite of online safety tools from Virgin. com. on 27-07-2022 14:17. My Virgin Media makes managing your account easier with all your information in one place. . Open Advanced settings. 67. Virgin Media Web Safe Step by step guide 9 Then you can select ‘Websites’. Hi, I've noticed the VM web safe is not working properly. 222. 8. Encryption means that the WiFi signal is scrambled so that unauthorised computers and devices are unable to understand the data being transmitted across your WiFi network. This means that the signal travels out into the room, and not into the floor. Sign in to My Virgin Media a. The Wi-Fi functionality is switched off and only an internet connection. You can try it obligation free for the first 3 months as payment details are taken at the end of the trial period. 1/help for specific device where Web Safe is not working. Virgin Media Live Chat is available every day of the week, between 8am and 10pm UK time. We would like to show you a description here but the site won’t allow us. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Malicious software can be hidden in other seemingly harmless software and downloads, such as torrents, apps or screensavers. I’ve swapped Ethernet cables. 8. 3. Options. And we don’t mean wrapping them in bubble wrap. Tested it out today via a simple Google search. These changes affect all Virgin Media email addresses ending in the following: @virginmedia. When prompted, enter the settings. If your household is with both Virgin Media and O2 and you have Volt benefits and you’ve forgotten the username or password for your My O2 account, follow the ‘Forgotten your username or password’ steps on the My O2 sign in page. Web Safe only works on devices connected to your Virgin Broadband at home. Web Safe consists of Virus Safe and Child Safe. Mobile customers. Advanced Virgin TV 360 set-top box with a wide range of blockbuster content, great features and exclusive add-ons. This is the only ISP that we know of, that has blocked the website. This allows you to choose the type of content you can restrict. Online security. @ntlworld. At least 30Mbps download speeds in every room or £100 one-off credit. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Any such application must be made to the High Court directly and must: clearly indicate your identity and status as an applicant. Web Safe will help you block access to web sites that are known to be infected or to distribute malware. It blocks child-inappropriate websites automatically, and will. This website collates reports from users who are currently having problems accessing a service, with local heat maps revealing if there’s a problem in a particular area instead of a nationwide outage. In this In 2 Tech video, we'll show you how to keep your kids safe online with Virgin Media's Web Safe settings. Virgin Media takes online safety seriously. I can't do this. Bypass Child Safe & Virus Safe. We created Web Safe for our customers to make browsing safety a no-brainer. You need F-Secure SAFE – our award winning internet security package. com. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Last updated: 25 September 2023. For more tips on how to keep your kids safe online, visit Internet Matters. com Address: 185. We would like to show you a description here but the site won’t allow us. Virgin Media Web Safe comes as standard on all Virgin Media broadband packages. Hello there Welcome to the community. 168. Select Parental Controls in Virgin Media Web Safe. See. Try a different DNS to confirm access which should bypass VM web safe. Posted: Fri Aug 22, 2014 11:22 am. The webhost is TSOHost. , that can help you bypass Virgin Media IPTV blocking. If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Any website unsuitable for children is blocked by default. com). It works with any device connected to your home network to block websites with viruses or malicious and unsuitable content. 6 - 6. Its features include firewall, parental control, ad blocker, identity theft protection and privacy manager. 8. I’ve swapped Eeros (from Eero Pro to Pro 6E), I’ve swapped from Hub 4 to Hub 5. If you suddenly discovered that your IPTV service no longer works, chances are that Premier League matches are airing. 9. This video is about how to use any website that has been blocked by Virgin Media. Connect to the router with a LAN cable. on 13-02-2023 08:44. £8p/m extra or included with Gig1 or Volt. Regards. Changing network settings to use any Public DNS should re-gain full access for the device. Then check that you are not using a VPN, and that you are using the Virgin Media DNS servers (they are 194. Reply crispywales •. Just bear in mind this would reset everything. Options. Open Advanced settings. Are all of the affected users with one of the big four UK ISPs and do they have the parental controls enabled (e. 168. Adjust the settings according to the level of protection you want. These are two settings – Virus Safe and Child Safe. Web Safe blocks websites at a network level, so they can't be accessed by any device connected to your router. 0. Usually, malware is installed accidentally. Click: Web Safe. Adjust the settings according to the level of protection you want. Tap Manage next to Manage your Virgin Media Mail app password under Virgin Media Mail c. We would like to show you a description here but the site won’t allow us. Hi, First time trying to turn on websafe (didn't realise it was an option!) When I try to toggle buttons for virus safe and child safe on, they just automatically switch off again and I get the message, "Sorry the changes you made were not saved, please try again. 168. Will Web Safe affect my Virgin TV Go or Virgin TV parental controls? Web Safe child safe. If the changes are saved then until Virgin Media fix the issues with the new page continue to use the old page. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. 8 and/or 1. on 05-01-2023 17:27. Excludes broadband faults and broadband network outages. The only thing left is ARP but. I'm reluctant to switch Websafe off without confirmation that LRG is safe. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. Can anybody review my website:. Thank you, I have found where I can change the DNS, but as I am not really sure what I am doing I have put some details in but it won't accept and save. You are able to customise your settings, for example block access to known fraudulent websites or those that aren’t suitable for children. Unless virgin is specifically blocking the IPs of your. Virgin Media Web Safe is included within your Virgin Media broadband package to help protect any device that is connected to your WiFi. For customers joining from 16 May 2018, the Child Safe setting is switched on by default. We would like to show you a description here but the site won’t allow us. We would like to show you a description here but the site won’t allow us. Virgin Stream hub offering money-back for. Turn on SafeSearch VIP. From this link, it appears that Virgin Media Websafe for some reason doesn't play nicely with GitHub; the issue could also be fixed by adding github. And finally, you can add timing restrictions. Click on the Overview tab, where you have two options – Virus Safe and Child Safe. I’m losing the will to live. And finally, you can add timing restrictions. Web Safe consists of Virus Safe and Child Safe. 168. Virgin Media has today become the last of the big broadband ISPs to launch free Parental Controls (Web Safe), which support the Government demanded network-level filtering technology to help censor “potentially age-inappropriate websites“. Once you’re done, launch your browser and you’ll be able to access previously blocked sites. Use a proxy website like Anonymouse or something. Just joined. 8. 9. Below are workarounds for when Child Safe & Virus Safe does not or cannot be turned off in the Virgin Media online account. Access Amazon Prime and Netflix (when you subscribe) and more when you play them on our Virgin TV 360 boxes. For fraudulent e-mails, forward to [email protected] @Lauris123, Thanks for your post, and a warm welcome to our Community Forums. Virgin’s site is also being updated to reflect their new headline speeds of up to 152Mbps. Options. Virgin Media does not come cheap, but sits in broadly the same price bracket as Sky and BT. We think it’s a great way for you to control what your kids see on the web. On EE, there are 3 versions of content lock: moderate, off, and strict. That is very good since the country is not a member of any signal intelligence alliances. If your Virgin Mobile is connected to your home broadband, you can browse protected.